FAQ

What’s Cubed Warrior Rewards?

It’s our way to reward our customers. You’ll earn money and get rewards back for all product purchases and certain actions. Join us to get started now. Upgrade to Cubed Warriors with an accumulated purchase worth HK$1500 or above.

Who can join Cubed Warrior?

With accumulated product purchases worth HK$1500, your existing membership account will be automatically upgraded. If you do not have an account on our site, you may create an account to be a Cubed Member for free via our website.

How do I get cash back?

You’ll get cash back from every purchase on our website, referring a friend, leaving product reviews on our site, and more are coming! Please stay tuned for our updates.

Can I trace back my past purchase/friend referral before becoming Cubed Warrior to get Cash Back?

All purchases and friend referrals before you are upgraded to Cubed Warrior cannot be transferred as Cash Back.

How do I redeem my Cash Back?

You will see your cash back on the check-out page, which will be applied automatically on your purchase.

How can I check my Cash Back balance?

You may check your Cash Back balance and the related records on the “Cash Back & Referral” Page in “My Cash Back Program”.

How can I get Cash Back from my purchase?

Cash back from purchase will be added to your account when you pay for the purchase and it has been shipped.

I've been using Guest Checkout. Can I get Cash Back from my purchase?

You cannot get Cash Back from guest purchase. Register as a Cubed Member and upgrade to Cubed Warrior, you will get Cash Back for every purchase.

How to refer a friend and earn Cash Back?

When you login to your account, check out the “Cash Back & Referral under” under “My Cash Back Program”, and click “Generate My Link” to invite your friend to make a purchase via your referral link. You will earn Cash Back from their successful and shipped purchases.

How many friends can I refer through the referral scheme?

You can invite as many friends as you want. You will gain cash back from every successful and shipped referral purchase, while your friends will get 2% off from the purchase via your referral link

How to “Like” and “Follow” Cubed’s social platforms, and earn Cash Back?

How to “Like” and “Follow” Cubed’s social platforms, and earn Cash Back?

How do I earn Cash Back from my product review?

You can invite as many friends as you want. You will gain cash back from every successful and shipped referral purchase, while your friends will get 2% off from the purchase via your referral link

How do I get my birthday gift?

Check out the “Like Us on Facebook” and “Follow Us on Instagram” under “My Cash Back Program” when logged to your account. Simply like and follow our pages, Cash Back will be automatically added to your account.

How do I purchase Cubed’s exclusive set?

You can leave a product review on your purchased and shipped products when you are upgraded to Cubed Warrior. You can at most earn HK$10 for each product.

When can I try your new products?

Our new products will be launched aperiodically. Please stay tuned for our updates.

I completed an action that should’ve earned cash rewards, but they aren’t showing up. What went wrong?

Note that cash rewards will appear in your account when the purchase has been shipped. Balance still incorrect? Please contact us at customercare@cubedhk.com and we’ll sort it out!